What to do when you're moving house

Modified on Wed, 16 Aug 2023 at 09:42 AM

Head to your Tulo account to tell us you're moving out of your home.

You can do this by clicking 'Moving Home'. When you're moving out we'll need your final meter readings from the last day you're responsible for the property.

We’ll send your final bill within a week after you move out. Don’t cancel your Direct Debit during this time. If you have credit in your account, we’ll refund this to your bank account, and if you’re in debit we’ll need one last payment.

To take Tulo to your new home, sign up with your new details

If you want your new home to be supplied by Tulo, joining again is easy. Just head to the sign-up page and let us know your new details.

If you haven’t already, you’ll need to let the current energy supplier know that you’ve recently moved in, so they can charge you for the energy you’ve used so far.

If you don’t know who supplies your home, you can phone your electricity distribution company or use Find My Supplier to find out who supplies your home with gas.

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