Ofgem (the Office of Gas and Electricity Markets) regulates the UK's gas and electricity markets and protects the interests of current and future energy consumers.

It does this by:

• controlling tariffs and pricing 
• promoting fair competition within the industry
• making sure the supply going into people's houses is secure
• helping suppliers reduce their environmental damage 
• ensuring that suppliers meet the needs of vulnerable consumers
• tracking performance, including the number and type of complaints, for each supplier
  
  

Being regulated by Ofgem means that we comply with their regulations and standards to make the energy industry a better and fairer place for consumers.