What is the Warm Home Discount?
The Warm Home Discount (WHD) is a Government scheme that provides eligible households with a one-off rebate on their electricity bill during the winter.
Who qualifies for the Warm Home Discount?
You may qualify if:
You receive the Guarantee Credit element of Pension Credit, or
You’re on a low income, based on Government criteria.
Eligibility is set by the Government, not by suppliers. If you’re eligible, you’ll usually get a letter between October and December telling you about it.
For Scotland Broader group
You may qualify if:
- Pension Age Disability payment
- Adult Disability payment
- Universal Credit
- Income support
- Income-based Jobseeker’s Allowance
- Income-related Employment and Support Allowance
- Housing Benefit
How do I get the discount?
You don’t need to apply. The discount is applied automatically if you qualify.
The rebate is normally credited directly to your electricity account.
When will I get the discount?
Payments are made between October and March each year.
Warm Home Discount 2026 — FAQ
The scheme continues to provide a £150 one-off rebate on energy bills for eligible households. This amount has remained unchanged for 2026.
How will customers get the discount?
In England and Wales, almost all eligible households will receive the discount automatically, as long as they meet the benefit criteria and are named on the energy bill by the qualifying date (23 August 2026).
In Scotland, automatic payments are made only for those receiving the Pension Credit Guarantee (“Core Group”). Others (“Broader Group”) must apply through their supplier.
The rebate is applied between October 2026 and March 2027, typically appearing as a credit on your bill or a voucher for prepayment meter users
For customers wanting to see if they are eligible or needing advice for WHD
The number to call is the Government Warm Home Discount helpline: 0800 030 9322, open Monday to Friday, 8am to 6pm. For Relay UK (if you cannot hear or speak on the phone), dial 18001 then 0800 229 4325. This line is run by the government, not by energy suppliers. For the 2026/27 scheme, it opened on 19 October 2026