If you have a tenant moving into a property we supply, please contact our customer support team with the following details: 

1. Their move-in date

2. Date you cease responsibility (e.g. the day before the tenancy start date)

3. Final meter readings for gas and electricity (unless you have working smart meters)

4. New tenant details – name, phone, email

The easiest way to speak to us is through the Web Chat in the Tulo App or Online Portal, simply click "I'm already a Tulo Customer" and then "I'm moving home" .

You can also:

Email us at help@tulo.energy
Call us on 0333 016 5542