If you're on a Fixed Tariff, an exit fee may apply when closing your account — unless you have 49 days or less remaining on your contract or you're still within your 14-day cooling-off period. 

However, if you sign up your new property directly with Tulo within 30 days of closing your old account, we’ll refund the exit fee as a credit on your new account once your supply goes live.

There are no exit fees on our Variable Tariffs.